tagUmbrella™ Contact Us

CUSTOMER SERVICE ASSISTANCE

Please contact us at the coordinates listed below for ordering assistance by email, phone or SMS-text — or use our convenient quote request form for pricing and ordering information.

We strive to provide same day or next business day follow up for all inquiries whenever possible.

OFFICE HOURS: 7AM - 5PM (PST) MONDAY-FRIDAY. Pacific coast region (North America).

+1 (800) 865-4660 ☎️ TOLL FREE

+1 (604) 913-3390 💬 TEXT SMS

customerservice@tagUmbrella.com

Read more about our customer service and accounting information including account payments by mail and electronic remittance.

customer service

tagUmbrella™ provides business-class customer service to all of our clients across North America and around the world, from our customer service office located in Vancouver BC — and we efficiently manage deliveries daily across the US, to Canada and Internationally from our Northwest Print Production Center.

As well - our team manages international logistics via air and ocean directly from our Shenzhen Production Center.

From our western distribution centre in Richmond, BC — we provide same day delivery to Vancouver area clients, next-day delivery to Victoria in the Capital region, and expedited shipping across Canada.

ADMIN

Administrative email contact for Invoice and admin related questions (like requesting a W9 form).

email: accounting@taggroup.com

GENERAL MAILING AND REMITTANCE ADDRESS

Remittance by mail:

TAG Products International

PO Box 91203

West Vancouver, BC

CANADA V7V 3N6

Remittance by Wire-transfer or EFT:

Please email us to request banking information forms for Wire-transfer or EFT payments.

Remittance via PayPal and Interac eTransfer is available to the following email address:

email: accounting@taggroup.com

Additional Information

If there is something that you cannot find on our website try the search field below or please click here to send an email to our customer service. We'll be pleased to assist you.